If you require any assistance, don’t hesitate to reach out to us—we’re here to help! Our Customer Experience team is available Monday through Friday, from 8 a.m. to 5 p.m. ET, and is ready to assist you with any questions or concerns you may have. We are dedicated to providing prompt and efficient responses to ensure that your needs are addressed quickly.

For text message support, feel free to send a message to our US number: (747) 242-3745. Please be aware that standard messaging rates may apply depending on your mobile service provider. We recommend checking with your carrier to confirm any applicable fees before sending a text.

If you prefer communicating through email, you can reach us at officialchia@outlook.com. Our customer service team will get back to you as soon as possible to provide the help you need. We are committed to responding in a timely manner and ensuring that your inquiries are handled promptly and effectively.

For more immediate assistance, we also offer online chat support. This service is available Monday to Friday, from 8 a.m. to 5 p.m. ET, for quick responses to urgent questions or matters that require immediate attention.

No matter which method you choose to contact us—whether it’s through text, email, or live chat—our team is dedicated to providing outstanding service. We are here to assist you and resolve any issues you may face, ensuring that you have a smooth and satisfactory experience with us.